Powerful Features for Public Service Billing, Collection and Revenue Control
AUTOBill Cloud provides the core features government units, authorities, municipalities, utilities, public facility operators, wastewater operators, solid waste operators, and service providers need to manage billing, payments, official receipts, outstanding balances, reconciliation, reports, and audit-ready revenue operations.
A complete billing operation platform, not only an invoice tool
Public service billing requires more than creating invoices. Organizations need to manage service accounts, billing rules, usage records, payment channels, official receipts, unpaid balances, cashier closing, reconciliation, management reports, audit trail, and integrations. AUTOBill Cloud connects these workflows in one cloud platform for stronger revenue collection control.
Control the full billing cycle
From service account setup and fee calculation to bill generation, payment tracking, receipt issuance, reconciliation, and revenue reports.
Support public service operations
Built for government service fees, municipal revenue collection, water billing, electricity billing, wastewater fees, solid waste fees, market fees, and operator billing.
Ready for growth and integration
Start with core billing, then expand with customer/citizen portals, mobile meter reading, payment integration, API workflows, and custom reports.
Everything needed to run public billing operations
AUTOBill Cloud features are designed to help public service operators reduce manual work, improve payment tracking, control outstanding balances, and prepare reliable revenue reports.
Service Account Management
Manage citizen, customer, operator, or organization service accounts in one place. Each account can be connected with service type, billing profile, zone, branch, meter information, contact details, and balance history.
- Citizen/customer account profile
- Service location and contact details
- Zone, branch, route, or service area
- Account status and billing profile
- Balance and transaction history
Billing Engine
The billing engine helps organizations calculate recurring charges, usage charges, public service fees, utility fees, market fees, wastewater charges, solid waste charges, permit fees, and other service-based billing rules.
- Recurring monthly billing
- Usage-based billing
- Public service fee billing
- Multi-service billing per account
- Batch bill calculation
Meter & Usage Billing
Support meter-based billing for water supply, electricity, and other utility services. Operators can record previous readings, current readings, usage, meter status, abnormal usage, and billing results.
- Previous and current meter reading
- Automatic usage calculation
- Meter reading history
- Abnormal usage review
- Manual, import, or mobile-readiness workflow
Tariff & Fee Rule Management
Configure flexible billing rules for different public service sectors, including fixed fees, progressive tariffs, service charges, penalties, discounts, exemptions, deposits, and special billing conditions.
- Fixed fee and service charge setup
- Progressive tariff configuration
- Penalty and late fee rules
- Discount and exemption handling
- Custom sector-based fee rules
Bill Generation & Approval
Generate bills faster with batch billing, billing cycle control, bill preview, approval workflow readiness, printable documents, digital bill readiness, and customer balance updates.
- Batch bill generation
- Billing cycle management
- Bill preview before release
- Bill approval readiness
- Printable and digital bill formats
Payment Tracking
Track multiple payment methods and update billing status clearly. AUTOBill Cloud can support cash payments, bank transfer records, KHQR readiness, payment gateway readiness, partial payment, advance payment, and manual confirmation.
- Cash and cashier payment records
- Bank transfer confirmation workflow
- KHQR and gateway readiness
- Partial and advance payment
- Payment method reporting
Official Receipt Control
Public service billing requires reliable receipt control. AUTOBill Cloud helps issue and track receipts, payment references, receipt history, cancellation records, payment correction records, and cashier closing details.
- Official receipt issuance
- Receipt number and payment reference
- Receipt history and reprint control
- Cancellation and correction tracking
- Cashier closing support
Outstanding Balance Control
Control unpaid bills, overdue balances, arrears, customer aging, service area aging, and collection follow-up. Management can quickly see where revenue is delayed and which accounts need action.
- Paid, unpaid, and partial status
- Outstanding balance list
- Customer aging report
- Zone or service area outstanding
- Collection follow-up readiness
Payment Reconciliation
Reconciliation helps finance and operation teams match billing records with payment records. AUTOBill Cloud supports reconciliation workflows for cash collection, bank transfers, KHQR/payment gateway records, and cashier closing.
- Billing and payment matching
- Cashier closing reconciliation
- Bank transfer confirmation support
- Payment gateway reconciliation readiness
- Unmatched payment review
Reports, Analytics & Audit Trail
AUTOBill Cloud provides reports for management, finance, operators, and auditors. Reports help track revenue, collection performance, unpaid balances, payment methods, adjustments, service income, and user activity.
- Daily and monthly collection report
- Revenue by service, branch, zone, or operator
- Outstanding and aging reports
- Adjustment and cancellation reports
- User action log and audit trail
Portal, Mobile & API Integration Readiness
AUTOBill Cloud is designed for integration-ready public service operations. Organizations can expand with customer/citizen portals, operator portals, mobile meter reading, payment integrations, accounting/ERP integration, and API-based workflows.
- Customer/citizen portal readiness
- Operator portal readiness
- Mobile meter reading readiness
- Integration-ready for 36+ banks/payment gateways
- API integration for external systems
Configured for different public service billing models
AUTOBill Cloud features can be configured for different public service sectors, including government billing, municipal revenue collection, utilities, wastewater, solid waste, public facilities, and operator-managed services.
Government Billing
Service fees, permit fees, license fees, official receipts, reports, and audit trail.
Municipal Revenue
Zone-based public service collection, cashier closing, revenue by service, and reports.
Water Billing
Meter reading, water usage, tariffs, arrears, receipts, and water revenue reports.
Electricity Billing
kWh usage, service charges, customer balances, payment history, and utility reports.
Wastewater Billing
Sewerage service fees, wastewater treatment charges, drainage fees, and reports.
Solid Waste Billing
Garbage collection fees, route/zone billing, unpaid balance, and operator reports.
Market & Facility Billing
Stall fees, shop-slot charges, public facility rental, utility charges, and collection.
Operator Billing
Concessionaire billing, service area setup, multi-service billing, and authority reports.
From service setup to audit-ready revenue reports
The platform connects billing operation, payment collection, finance control, and management reporting in one digital workflow.
Setup
Define accounts, services, zones, users, and billing rules.
Calculate
Apply tariff, usage, public service fees, penalties, and discounts.
Bill
Generate bills, review records, release documents, and update balances.
Collect
Track payment, issue receipts, update outstanding, and close cashier.
Report
Review revenue, collection, unpaid balances, reconciliation, and audit logs.
Why these features matter for public service operators
Manual billing creates delays, unclear outstanding balances, payment confirmation issues, weak receipt control, and reporting difficulty. AUTOBill Cloud helps transform these workflows into a controlled digital operation.
With the right features, government units and operators can improve collection visibility, reduce manual mistakes, increase accountability, and prepare better revenue reports for management and audit review.
Build a stronger public billing operation with service accounts, billing engine, payment tracking, official receipts, outstanding control, reconciliation, and reports.
Start with core billing features, then expand with portals, integrations, mobile workflows, custom reports, and implementation support.